Welcome
YOU'RE WELCOME
We are delighted to welcome you to your new home! We know that moving can be a busy time, and our goal is to make your transition as smooth as possible. You are now a valued member of our community, and we are so glad you chose us.
To help you get settled, we’ve put together a welcome packet with all the essential information you need. Below is a guide to everything you’ll find, all accessible here on our website.
Get Started with Move-In Essentials
Resident Portal:
Your guide to accessing the online portal for rent payments, maintenance requests, and enable community updates and alerts.
- Once you receive your Welcome email you can register for our Resident Portal at https://portal.propertyboss.net/resident/login/teronomy_112411
Utility Setup:
Utility providers and their contact information to help you get connected.
- +WE Energies is your Gas utility company, and their number is 1-800-242-9137.
- +Alliant is your Electric utility company, and their number is 1-800-255-4268.
- +Spectrum is your cable provider, and their number is at 1-855-895-5302. Wi-Fi/Cable credentials will be emailed to you.
- Renter’s Insurance: Renters Insurance is required coverage. Please see your Renter’s Insurance Policy for further details.
Stay Connected
- Maintenance Requests: Submit a maintenance request online through the Resident Portal or email repairs@teronomy.com or called in to the office. For after-hours emergencies only, call the Emergency Maintenance Line at 1-877-914-2787. An after hours emergency includes no heat or air conditioning during extreme heat, water leaks or flooding. In the event of a FIRE or medical emergency, please call 911 first. When leaving a message, please speak clearly, leave your full name, best number to reach you, building and apartment number to ensure a prompt response.
- Upcoming Events: Check out your community bulletin boards, Facebook, Instagram and Pinterest for upcoming resident events and opportunities to meet your new neighbors. Stay up-to-date with enabling text messages from your Property. Receive timely and important updates regarding your apartment and the community via text message on your mobile phone.
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